How do I connect wirelessly to an external screen?
You can connect wirelessly by connecting your external screen to an Apple TV and then wireless connecting your iPad to the Apple TV. For specific step-by-step instructions, check out this link: https://support.apple.com/en-us/HT204289.
Note: If the Projector output is not completely filling up the screen, you may need to change the Apple TV "Overscan" or "Underscan" settings. The following Apple support article gives detailed instructions: https://support.apple.com/en-us/HT202763
How do I set up a wired connection?
First of all, we always recommend using the 'official' HDMI adapters available from Apple. The reason we recommend this is because we have noticed that updates to iOS (iPadOS) tend to mysteriously cause 'non-Apple' adapters to quit working!
For specific step-by-step instructions, check the following Apple support articles, based on the type of adapter that you need (depending on the version of iPhone or iPad that you have):
Earlier Apple devices (Lightning & 30-Pin dock connectors): https://support.apple.com/en-us/HT202044
Latest iPads (USB-C): https://support.apple.com/en-us/HT207806
Note: If the Projector output is not completely filling up the screen when you are using a wired connection, try switching away from the Projector app and then back to the app. This workaround has been helpful for devices running iOS 13 & iPadOS 13, and is not something that we can 'fix' in Projector.
What are the requirements for wireless streaming?
Wireless streaming requires AirPlay mirroring which is available on all 2nd generation (and newer) iPads. WorshipStorm Projector will not run on the original iPad 1, which does not support iOS 9 (the minimum iOS version required for Projector).
Is there any delay when streaming wirelessly?
As long as you have a reliable WiFi connection, the latency is barely noticeable and streaming feels almost instant. However, we have found that videos can stutter if too many things are happening on your device in the background, including push notifications. If you notice video stuttering, it is most likely because you have too many push notifications configured for other apps. Push notifications alert you of updates for apps, like when your device tells you you have new email. We recommend turning off as many push notifications as possible in your device Settings.
Why do you charge a monthly fee?
The small monthly fee helps us cover the continual costs involved in developing and updating the app.
Do I have to have a Planning Center Services account?
Yes, all of the information used in Projector is downloaded from your Planning Center Services account.
Is there a version of Projector I can run on my computer?
No, Projector is an iOS app only available for iPads and iPhones.
What types of media are supported?
Standard images, videos, audio, and PowerPoint files can be used in Projector. PowerPoint slides are automatically converted to images, but any animations or transitions will not be included. If you have a Keynote file, you will need to convert it to a PowerPoint file in order to use it. You can also Export any slideshow (PowerPoint, Keynote, Slides, whatever) into images (JPG or PNG), ZIP them up, and attach the ZIP file to an item and we'll treat it as a "slideshow".
Supported File Types:
Video – H.264 Video & MPEG4 video – .mov .mp4 .m4v
Audio - .mp3 .m4a
Images – .jpg .jpeg .png
PowerPoint – .ppt .pptx – PowerPoint slides are converted to static images without animations
Note: in-app conversion of PowerPoint slides uses Apple's iOS Quick Look technology, which may not be able to render all powerpoint slides properly (or, at all in some cases). Consider using the "Export and ZIP" workflow that results in a Slideshow image collection. Details are in the Converting PowerPoint to ZIP article. If you want to keep using PowerPoint slide decks and you use a Windows PC (PowerPoint for Windows) to create your slide decks,, be careful to use fonts that are also available on Apple (macOS and iOS). This article from Microsoft support (see the "Texts and fonts" section) can help avoid a font-mismatch that will often lead to improper PowerPoint slide conversion on Apple (including in Projector).
Slideshow (image collection) - .zip
Do I have to have an internet connection?
You have to connect to the internet to download your plan and the media attached, but once it's downloaded to your device, you can run Projector without being connected to the internet. If you plan on streaming wirelessly, you do have to remain connected to the same WiFi network as your AppleTV.